DeepStore’s relationship with the council began in 2011.

It currently manages 268,000 files involving approximately 41,000 boxes from 48 council departments, which are held at DeepStore’s above-ground facility in Bromley-by-Bow, London.

The company worked with Brighton & Hove’s records management team to barcode their records and transfer metadata and retention information onto the DeepStore database.

It has also assisted the council by customising its online management system, DeepStore Online, for 239 active users.

Peter Bode, Records Manager for the Information Governance team at Brighton & Hove City Council, said DeepStore were chosen because they were very flexible in adapting their electronic portal and depositor processes to achieve greater efficiencies and user-friendliness.

He commented:

“We’ve been particularly impressed with the assistance DeepStore rendered during our recent data quality project. Their help with mass data changes enabled us to make substantial improvements to the confidentiality, availability and integrity of our records. The benefits have been seen in better access to our records estate and compliance with our information security obligations.”

“We would recommend any potential customer to be ambitious in what you want from the experience of working with DeepStore. Our staff comment warmly about the helpfulness of the customer service team who are always prepared to go the extra mile.”

DeepStore’s Bromley-by-Bow facility is the perfect location for the council to create more storage space yet still have easy access to their files.

All their boxes and files can be retrieved and delivered to their offices within four hours of request.