DeepStore Serves 41 Surrey County Council Locations

Surrey County Council (SCC) has worked with DeepStore since August 2001 and currently stores more than 28,000 boxes, the equivalent of 9½ kilometres of storage.

Initially working with 12 teams in three locations, DeepStore now works with 89 different teams throughout the County, spread over 41 delivery and collection areas.

Services that DeepStore currently provides SCC include:

• Storage of deeds, files and boxes
• Standard next-day retrieval and collection services
• Express four-hour retrieval services
• Emergency two-hour retrieval servic
• Electronic management of boxes and files using barcode technology
• Invoicing at individual team level
• Dedicated delivery team and client support staff
• Dedicated and consistent account management
• Confidential destruction for off-site boxes and files
• Product supply of new boxes and destruction sacks
• File management projects
• Records imaging projects
• Quarterly account management review meetings
• Production of monthly and quarterly management reports
• Collection of confidential waste from SCC offices and subsequent destruction